Job Description
The reception team is responsible for the delivery of reception services to all internal and external clients. Meeting room management liaising with key stakeholders and other service partners to ensure all requirements are met. The core service hours of Reception Services are 07.30 – 18:00. The job holder will be responsible for ensuring that these hours are covered on a shift rota basis, working Monday to Fridays, 40 hours per week.
Personal Profile:
Professional and well presented with integrity and a positive and can-do attitude. Passionate about delivering exceptional service and take responsibility for your contribution to the team .
Ideally previous corporate or hotel reception experience, technical knowledge of meeting room systems and IT packages, high standard of customer service delivery and administration
Personal Presentation
Maintain a professional, polite, and considerate manner at all times and adhere to uniform and presentation standards as per the Uniform guidelines
Working Pattern: Mon-Fri / 40h
Skills and Experience
The experience and knowledge we are looking for from the future Receptionist include:
– Excellent standard of communication skills, verbal and written
– Excellent IT skills Microsoft packages
– Customer service orientation
– Attention to detail
– Excellent working in a team or alone
– Previous experience in a similar role/administration
