Job Description:
Your key responsibilities as the Hospitality Assistant are to:
- Ensure full area of responsibility is clean, appropriately presented and stocked at all times
- Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Operate the till point as required throughout service, ensuring correct procedures are used
- Ensure all complaint handling is dealt with professionally and in line with procedures
- Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
Skills and Experience
The experience and knowledge we are looking for from the future Hospitality Assistant include:
- Excellent customer service
- Great team player
- Good communication skills
- Catering experience.
