Job Description
- To manage a clients, residents only, bar and catering facilities across multiple sites open 7 days a week, event / hospitality business
- To manage the day to day relationship with the client and residents and other stakeholders
- To receive and act upon feedback from residents ensuring we offer the best possible service
- To inspire the team to deliver an excellent, innovative food offer across the estate
- Ensure all legal H&S and company policies are up to date and completed
- To complete all tasks to their time schedules including the monthly analysis of figures reported to the client
- To ensure all budgets are managed in line with the client’s requirements
- Working closely with the head chef to ensure a smooth-running food operation
- To compile the monthly accounts and client report
- To carry out all reasonable tasks expected by management
Working Pattern: 5 days out of 7
Skills and Experience
The experience and knowledge we are looking for from the future General Manager include:
- Restaurant and bar experience in a commercial environment, events and hospitality
- Personal license holder / DPS experience
- Good at planning ahead and able to look at multiple options to help a final well-informed decision
- Positive, polite and realistic
- Must be friendly, a great team player, excellent communicator, fun, enthusiastic and professional at all times
- Able to prioritise and work under pressure
- Financial acumen and computer literacy is a must
- Enthusiasm for the industry, passion for food and understanding of the changing industry, good knowledge of food trends
- Experience of dealing with and developing a long-standing client relationship
- Driven self-starter who will relish this challenge
- Must be able to work evenings and weekends as required
