Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Our way of saying thank you…
At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
- FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
- Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
General Manager – Premium Catering
Role Overview
We are seeking an experienced and dynamic General Manager to lead a high-profile contract. This is a free-issue contract, requiring strategic leadership to manage premium food services without direct revenue generation. Located next to Camden Market, a dynamic and trend-driven food destination, this role demands innovation, sustainability leadership, and the ability to elevate the guest experience in a competitive and evolving food landscape.
Key Responsibilities
Leadership & Operational Excellence
- Oversee all catering operations ensuring seamless service delivery in a free-issue environment.
- Drive operational efficiencies and guest satisfaction, ensuring service excellence.
- Develop innovative, high-quality food offerings that align with trends in Camden Market while maintaining a distinct, premium identity.
- Lead high-end event management, ensuring flawless execution of corporate and VIP functions.
Sustainability & ESG Commitment
- Champion environmentally and socially responsible practices, embedding food waste management strategies into daily operations.
- Drive waste reduction, sustainable sourcing, and energy efficiency initiatives.
- Ensure alignment with client ESG goals, promoting ethical and responsible business practices.
Financial & Commercial Strategy
- Oversee cost control and budget management, optimizing a free-issue contract model without direct sales revenue.
- Deliver advanced financial insights, ensuring operational efficiency and strategic cost management.
- Identify opportunities for operational improvements, resource optimization, and value enhancement.
People Management & Workplace Culture
- Build and lead a high-performing team, focusing on recruitment, training, and professional development.
- Handle complex HR issues, including performance management, employee relations, and conflict resolution.
- Foster a positive and high-energy workplace culture, ensuring strong employee engagement and retention.
- Act as a mentor and leader, promoting continuous learning and career growth.
Client & Stakeholder Engagement
- Serve as the primary client liaison, ensuring strong relationships and alignment with business objectives.
- Maintain high service delivery standards, reflecting the premium nature of the contract.
- Continuously refine food and service offerings to compete with the trendy, innovative food scene of Camden Market.
Key Skills & Experience
- Proven leadership experience in high-end hospitality, fine dining, and event management.
- Strong financial control expertise, with experience managing free-issue contracts.
- Experience in food waste management and sustainability initiatives.
- Expertise in handling complex HR issues, including employee relations and performance management.
- A track record of fostering a positive workplace culture and developing high-performing teams.
- Deep understanding of current food trends, particularly in vibrant urban markets like Camden.
- Ability to drive innovation and operational excellence in a competitive, fast-paced environment.
- Exceptional client relationship management and communication skills.
Working Pattern:
- Monday to Friday, 40 hours p/w
Why it’s great to work for us…
At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.
Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.
