Salary: £30,000
Shift Pattern: Monday to Friday- 40 hours
Benefits:
- Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
- Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind – 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments – whether family, personal or unexpected.
- Give back time – paid volunteering days for the causes you care about.
- Room to grow – career development and learning opportunities for all stages of your career.
- Wellbeing first – mental health support and wellbeing perks.
- Financial security – pension schemes and life assurance.
- Exclusive discounts – save on entertainment, leisure, and even travel!
RESPONSIBILITIES
The Events Coordinator will form a key role in the event sales team. The focus would be to provide administrative support to the events sales team, you will also be responsible for managing events right from initial enquiry stage, through to confirming and planning the event with client.
Skills
- Previous experience of working in a professional environment
- Ability to demonstrate experience in providing excellent customer service
- Ability to manage complex administrative processes
- Excellent attention to detail
- Proven ability to work as a member of a team and on own initiative
- Proven strong organisation and problem-solving skills
- Ability to work to deadlines under pressure
Your Role:
- Administrative support for the event sales department, including (but not limited to) printing menus, updating weekly overviews, liaising with the hospitality operational team and assisting with contracting and billing
- To answer incoming client queries via phone and email
- Organising client’s events and working closely with other departments to ensure these are executed without flaw.
- To prepare and follow up with clients on proposals, quotations and contracts, maximising revenue opportunities
- To conduct site visits of the event spaces
- Maintain accurate client records and databases, and build strong relationships
- To guide clients through the planning process, and ensure that all documentation is ready to handover to event operations team in good time
- To work closely with the Sales team to drive new business
- A strong focus to achieve budgets and set targets
- Managing multiple inboxes and communicating frequently with clients.
- Provides excellent customer service through every element of the event enquiry, utilising strong selling skills.
- Takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.
- Recognises opportunities to maximise revenue, conversion and drive repeat business
