Job Description
Your key responsibilities as the Barista/ Waiter will consist of:
– Ensure full area of responsibility is clean, appropriately presented and stocked at all times
– Making coffees on a traditional machine. Previous experience is desirable.
– Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
– Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
– Operate the till point as required throughout service, ensuring correct procedures are used
– Ensure all complaint handling is dealt with professionally and in line with procedures
– Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
Working Pattern: 24 hours, Monday- Friday, no weekends
Skills and Experience
The experience and knowledge we are looking for from the future Barista/ Waiter include:
– Delivering or able to demonstrate customer service excellence
– A team player
– Catering and Barista experience desirable but not essential
– can deliver to a high standard of service in a corporate environment
– has experience in waiting tables and working on the floor
– is comfortable working behind the bar
– works well independently and is able take initiative
