Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
To ensure customers are served in a friendly and efficient manner and the staff restaurant is set up to the highest standards expected from Lexington, customers, and the client.
Operational Skills
Necessary Operational Skills:
Job Knowledge, Technical Knowledge, Expertise, Customer Service, Health and Hygiene Standards and High Work Standards
Duties:
Ensure all counters, fridges and tables are prepared to the highest standard ready for service
To ensure Licensing Laws are adhered to
Ensure constant replenishment of counters and fridges throughout service
Ensure food is presented in an attractive manner throughout service
Ensure service temperature checks are undertaken and recorded
Ensure samples of high-risk foods are taken
Check cleaning schedules are followed, and chemicals used in accordance to C.O.S.H.H. regulations
Assist in cashing up and the collection of statistics
Ensure health and hygiene regulations are followed at all times
Ensure all accidents or near accidents are reported to the unit manager and documented
Ensure all equipment faults are reported immediately to the manager
Ensure queues are kept to a minimum
Ensure the ordering of any stock, which maybe required, while keeping stock levels to a minimum
Carry out any other reasonable requests of management
Interpersonal Skills
Necessary Interpersonal Skills:
Effective Communicator; Verbal (Speech) and Non-Verbal (Listening), Team Worker, Team Builder, Work Standards, Customer Care, Personal Hygiene and Flexibility
Duties:
Ensure the highest standard of customer care is used at all times
Ensure all customers entering the staff restaurant are served in a polite, efficient and friendly manner
Resolve any conflicting staff issues
Ensure all complaints and compliments are passed on to the manager immediately
Liaise with the chefs and unit manager to ensure the smooth running of the whole staff restaurant area
Managerial Skills
Necessary Managerial Skills:
Leadership, Delegation, Achievement Orientated, Motivated, Staff Development Focus, Analysis and Problem Solving, Planning and Organising, Decisiveness and Judgement
Duties:
Ensure that staff are able to relate to current policies and procedures to ensure quality service and ownership of tasks
Ensure that staff are committed to their job roles to provide a consistent high-quality service
To assist with the development of company and self to ensure continuous pro-active progression
At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.
Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.
