Our Vacancies

Your key responsibilities as the Hospitality Team Leader will consist of:

• Ensure full area of responsibility is clean, appropriately presented and stocked at all times
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
• Ensure all complaint handling is dealt with professionally and in line with procedures
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures

-Ensure the effective delivery of hospitality to the highest standard to the client, customers and company
-Ensure that the preparation of meeting rooms and food service, meeting the requirements of client, company and customers
-Ensure that there is a thorough understanding of the daily / weekly / monthly work schedule/ menu printing and adequate forward planning
-Ensure that all policies and procedures of the company are adhered to
-Order stock and carry out stocktakes
-Ensure that any comments or feedback from the client / customers are reported in a timely manner to your manager
-Ensure high level of attention to detail
-Possess the ability to multi-task and be flexible
-Ability to work on your own and as part of a team
-Assist with the development of company and self to ensure continuous pro-active progression
-Ensure that the above skills are used to provide an efficient, quality service to both client and company

Shift Pattern; 40 hours

The experience and knowledge we are looking for from the future Hospitality Team leader include:

– Excellent customer service
– Great team player
– Good communication skills
– Catering experience