Job Description
The Head Barista is a skilled artist as well as someone who can produce under immense pressure – producing consistent specialty coffee that “wows” the customer into returning day after day.
- Working at The coffee bar you will provide a positive and inviting experience to all visitors. Greet every guest with a warm welcome
- Ensure each customer experience a positive service journey from the first moment until they leave the area with a lasting impression
- Ensure prompt and timely delivery of a perfect cup of coffee or other products to all customers – every time
- Wow the customers with your skills, coffee knowledge and passion
- To be able to assist and influence customers’ choices
- To maintain the highest standards of cleanliness and make sure that the food safety and health & safety guidelines are followed at all times
Working Pattern: 40 Hours
Skills and Experience
- Provide quality beverages consistently for all customers
- Ensure all counters, fridges and tables are set up prior to service time
- Ensure constant replenishment of counters and fridges throughout service
- Ensure attractive presentation of food throughout service
- Ensure the coffee bar area is clean and tidy at all time
- Ensure that all policies, procedural requirements and legislation of both client and company are adhered to in order to promote a professional and forward approach at all times
- Ensure all time schedules are achieved when required
- To assist in maintaining all legal health, hygiene and safety records
- To carry out all reasonable tasks expected by management
- Ensure the highest standard of customer care is used at all times
- Ensure all customers are served in a friendly and efficient manner
- Ensure all comments and complaints are passed on immediately to the Food Service Manager
- Ensure high standards of personal hygiene
- Ensure all accidents and faulty equipment is reported to the Food Service Manager
- Ensure that all new ideas are communicated to the Food Service Manager
- Ensure full attendance to all training sessions, meetings and monthly reviews
- To work overtime provided reasonable notice is given
- Ensure that team building is effective to meet the site and company requirements by use of reviews and target setting on a monthly basis and ensuring action is carried out
- Ensure communication lines are developed with client/operations manager and staff with company matters
- To carry out any other duties as reasonably directed by the management team while supporting the Food Service Manager
- Ensure that staff are committed to their job roles to provide a consistent high quality service
- To assist with the development of company and self to ensure continuous pro-active progression
- Ensure that staff are able to relate to current policies and procedures to ensure quality service and ownership of tasks
