Job Description
As Barista / General Assistant, you will have plenty of responsibilities and opportunities to grow in your role, becoming a critical member of our team. For example, you will:
- Ensure full area of responsibility is clean, appropriately presented and stocked at all times
- Making coffees on a traditional machine. Previous experience is critical.
- Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
- Operate the till point as required throughout service, ensuring correct procedures are used
- Ensure all complaint handling is dealt with professionally and in line with procedures
- Be responsible for ensuring the kitchen and service area is always clean, well presented, and well-stocked
- Keep up to date with menus, offering a warm and friendly service
- Along with colleagues, you will ensure COSHH, food safety, and H&S are followed, with any incidents reported in line with documented procedures
Working Pattern: 40 hours, Monday to Friday
Skills and Experience
The experience and knowledge we are looking for from the future Barista / General Assistant include:
- Barista and catering experience is essential
- Delivering or able to demonstrate customer service excellence
- Willingness to cooperate as part of a team
